Frequently Asked Questions

Quick answers about booking, rates and our vehicles.

Booking & rates

How do I book a vehicle?

Call us on +91 95387 70099, message us on WhatsApp, or send an enquiry from the contact page. Tell us your travel date, pickup point, destination and the number of passengers, and we will suggest the right vehicle and confirm the rate.

How are rental rates calculated?

Rates are charged per kilometre. For Tempo Travellers and the Force Urbania a minimum of 300 km per day applies, plus driver bata: ₹500 per day on the 9+1 and 12+1 Tempo Travellers, and ₹700 per day on the 17+1 Tempo Traveller and the Force Urbania. Mini buses and the Urbania Maharaja are quoted per trip. See the Rates page for every rate and a cost estimator.

What is included and what is extra?

A professional driver is included. Tolls, parking, permits and state taxes are extra and billed at actuals, and interstate permit charges apply for Tamil Nadu, Kerala, Andhra Pradesh and Goa. You receive an itemised bill with a GST invoice.

What are the duty hours?

Standard duty runs from 6 AM to 10 PM. Driving after 10 PM carries an extra driver bata, and we confirm the amount in your quotation.

Can I get an exact quote for my trip?

Yes. Share your route, dates and group size on WhatsApp or through the enquiry form and we will confirm the rate for your trip.

Our vehicles

Which vehicles do you rent?

Force Urbania (17+1 and the 12+1 Maharaja), Tempo Travellers (9+1, 12+1 Maharaja and 17+1) and 21+1 and 25+1 mini buses. See all vehicles.

Which vehicle is right for my group?

As a guide: the 9+1 Tempo Traveller suits small families, the 12+1 and 17+1 suit larger families and office groups, the Force Urbania suits guests who want a premium ride, and the 21+1 and 25+1 mini buses suit offsites, weddings and larger pilgrimages. Tell us your group size and we will recommend one.

Are the vehicles air-conditioned?

Yes. Every vehicle is air-conditioned, and the 12+1 and 17+1 Tempo Travellers are also available as non-AC at a lower per-km rate.

How much luggage fits?

The 9+1, 12+1 and 17+1 Tempo Travellers carry 9, 12 and 17 bags plus a roof carrier. The Force Urbania takes up to 17 bags (12 on the Maharaja) with rear storage. Mini buses have overhead racks and a rear boot.

Travel & service

Which areas do you serve?

We are based in Bengaluru and usually serve trips within about 150 km, and beyond that on routes across Karnataka and South India. Customers have booked us for trips to Coorg, Sakleshpur, Mysuru, Chikkamagaluru and Goa. One-way drops, round trips and multi-day circuits are all possible, so tell us your route and we will confirm.

What kinds of trips do you handle?

Family trips, corporate travel, weddings and special events, airport transfers, pilgrimages, group tours and school outings. See our services.

Are your drivers experienced?

Yes. Our drivers are experienced, friendly professionals who prioritise your safety, comfort and punctuality throughout the journey.

Bookings & cancellations

Is a quotation the same as a booking?

No. An enquiry or quotation is only an estimate, and the price can change if your trip details change. Your booking is confirmed when you accept the quotation.

What is your cancellation policy?

Enquiries and quotations can be withdrawn free of charge before you confirm. After confirmation, charges depend on how close to the trip you cancel: early cancellation costs little or nothing, while same-day cancellation or a no-show can carry a higher charge, particularly on outstation, Tempo Traveller and mini bus bookings. The exact charges are written in your quotation. Moving your trip to another date is generally free, subject to availability and reasonable notice.

What if the vehicle breaks down or is unavailable?

In the rare case of a breakdown or unavailability we may offer a comparable or better vehicle and tell you as early as possible. If we cannot, any advance you paid is refunded in full.

Still have a question?

We are happy to help. Call us or message us on WhatsApp.

Ready to book your ride?

Call us, message us on WhatsApp or send an enquiry. Tell us your date, pickup and destination and we will help you pick the right vehicle.